Job Description
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Now Hiring: Sales Coordinator – Equipment | Greensboro, NC | Industrial Equipment Industry
Are you an experienced Sales Coordinator with a background in material handling, construction, or industrial equipment sales support? Do you bring sharp attention to detail, proactive communication skills, and the ability to think five steps ahead in a fast-paced, high-accountability environment?
We’re recruiting for a Sales Coordinator – Equipment role supporting a growing and mission-driven industrial equipment company based in Greensboro, NC. This is not a basic administrative position—it’s a critical role within the sales department that requires deep coordination, technical acumen, and the ability to connect dots across sales, service, logistics, and customer expectations.
About the Role:
As the Sales Coordinator, you will serve as the central point of support for both inside and outside sales professionals across new and used equipment. You’ll manage all aspects of order processing—from initial quote to final delivery—while ensuring documentation accuracy, vendor communication, customer coordination, and inventory integrity. This role is essential to enabling the sales team to perform at a high level and ensuring customers receive exceptional service with every transaction.
You’ll also play a key role in identifying process improvements, supporting strategic reporting, and generating internal leads across departments by applying your working knowledge of industrial equipment and customer business needs.
Key Responsibilities:
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Coordinate all equipment orders, including sales quotes, processing, vendor communication, delivery coordination, and customer updates
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Manage end-to-end documentation, including leasing documents, warranty registration, fleet information, and commission reports
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Maintain and audit inventory for equipment and accessories across multiple locations
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Monitor and update CRM, SRA, and internal systems with complete and accurate data
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Track open and closed sales transactions, ensuring timely communication with sales reps, service, and trucking departments
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Review and approve vendor invoices; resolve payment inquiries with vendors
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Prepare and maintain complete sales files, reports, and documentation for audit readiness and transparency
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Provide administrative and logistical support for allied sales and driver training departments as needed
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Field overflow customer calls and assist in scheduling demos or deliveries
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Support team efforts in fleet budgeting, forecasting, and KPI reporting
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Proactively identify opportunities for lead generation within the sales process
What You Bring:
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3+ years of experience in equipment sales support, inside sales coordination, or logistics within the material handling, construction, or industrial equipment industries
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Strong command of sales documentation processes including leasing, warranties, and CRM usage
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Advanced organizational skills and the ability to manage competing deadlines without sacrificing accuracy
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Demonstrated critical thinking, problem-solving, and conflict-resolution abilities
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High emotional intelligence and interpersonal savvy—able to communicate with tact, clarity, and professionalism
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Strong working knowledge of Microsoft Office Suite; familiarity with CRM or ERP systems preferred
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A proactive mindset—always looking for ways to improve process efficiency and customer experience
Core Competencies:
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Foresight and time management
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Strong written and verbal communication
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Technical aptitude and equipment knowledge (or quick learning ability)
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Active listening, empathy, and client-centered service
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Conflict resolution, follow-through, and independent decision-making
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Multitasking and managing shifting priorities under pressure
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Professionalism, trustworthiness, and consistent execution
Compensation & Benefits:
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Competitive base salary, commensurate with experience
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Comprehensive benefits package
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Paid time off and holidays
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Supportive, value-driven company culture with a focus on long-term growth and development
Why Join This Team?
You’ll be part of a growing, third-generation company that values trust, integrity, professionalism, and teamwork. Their mission is to deliver customized, honest, and high-quality solutions that help customers succeed. This is a great opportunity for someone who thrives in a collaborative environment, takes pride in attention to detail, and is motivated to contribute meaningfully every day.
Ready to Apply or Refer a Candidate?
Contact:
Patti Hansen
📧 phansen@qworksgroup.com
📞 (803) 650-3346